Moneyball: Overcoming Resistance
Change Management Jeff Nelson Change Management Jeff Nelson

Moneyball: Overcoming Resistance

I recently finished teaching two sections of Management Information Systems (MGIS 317) at the Haskayne School of Business here in Calgary, Alberta. One of the topics that we covered was Change Management. I thought for the topic I would review the movie Moneyball from a management perspective.

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ROI and ROMI are Different. Seriously!
Marketing Metrics Jeff Nelson Marketing Metrics Jeff Nelson

ROI and ROMI are Different. Seriously!

I hear these words all the time: "What is the ROI for that campaign?" The discussion could be for AdWords, SEO, content marketing, display, social media or whatever marketing campaign we are discussing. But when this person uses the phrase ROI in the context of marketing, they almost always mean ROMI. Let me explain the difference.

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Marketing or Sales: What to Do?
Marketing, Sales Jeff Nelson Marketing, Sales Jeff Nelson

Marketing or Sales: What to Do?

Most companies have limited cash available to invest in growing revenue. A typical choice is between investing in marketing or sales efforts. The obvious answer is that most companies need both but figuring out how much to invest can be daunting.

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Quick Measures for Brand Awareness
Marketing Metrics Jeff Nelson Marketing Metrics Jeff Nelson

Quick Measures for Brand Awareness

The idea behind Leading Indicators is to identify a variety of measures that happen at some point before a sale is made. Nowadays, in an online digital world, measuring brand strength is significantly easier. I'll give you some examples of websites that I use on a regular basis to measure brand awareness for our companies and our clients.

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Outcomes and Targets
Marketing Metrics Jeff Nelson Marketing Metrics Jeff Nelson

Outcomes and Targets

For years, when talking about business and marketing, I have used the terminology of goals and objectives. But I'm changing. I am now starting to use the words "outcomes" and "targets". There are a few reasons for this shift.

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