Moneyball: Overcoming Resistance
Change Management Jeff Nelson Change Management Jeff Nelson

Moneyball: Overcoming Resistance

I recently finished teaching two sections of Management Information Systems (MGIS 317) at the Haskayne School of Business here in Calgary, Alberta. One of the topics that we covered was Change Management. I thought for the topic I would review the movie Moneyball from a management perspective.

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ROI and ROMI are Different. Seriously!
Marketing Metrics Jeff Nelson Marketing Metrics Jeff Nelson

ROI and ROMI are Different. Seriously!

I hear these words all the time: "What is the ROI for that campaign?" The discussion could be for AdWords, SEO, content marketing, display, social media or whatever marketing campaign we are discussing. But when this person uses the phrase ROI in the context of marketing, they almost always mean ROMI. Let me explain the difference.

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Marketing or Sales: What to Do?
Marketing, Sales Jeff Nelson Marketing, Sales Jeff Nelson

Marketing or Sales: What to Do?

Most companies have limited cash available to invest in growing revenue. A typical choice is between investing in marketing or sales efforts. You need marketing to improve the strength of the brand and improve awareness. And most companies (except eCommerce-enabled sites) need a person to "close the deal".

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Quick Measures for Brand Awareness
Marketing Metrics Jeff Nelson Marketing Metrics Jeff Nelson

Quick Measures for Brand Awareness

One of the concepts that Joanne O'Connell and I teach in our Marketing Metrics course at the University of Calgary is Leading Indicators. The idea behind Leading Indicators is to identify a variety of measures that happen at some point before a sale is made. Here are a list of sites to help with brand awareness.

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Outcomes and Targets
Marketing Metrics Jeff Nelson Marketing Metrics Jeff Nelson

Outcomes and Targets

For years, when talking about business and marketing, I have used the terminology of goals and objectives. But I'm changing. I am now starting to use the words "outcomes" and "targets". There are a few reasons for this shift.

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