Who Sees the Sign Above the Toilet?
Marketing Jeff Nelson Marketing Jeff Nelson

Who Sees the Sign Above the Toilet?

During a recent stint as a relief manager at the Kananaskis Wilderness Hostel, I found myself in a position to observe the intersection of customer behaviour and physical messaging. It was an observation made in the restroom, but it provided a stark lesson in the fundamentals of marketing strategy.

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AI has Replaced my Father
Business Tips Jeff Nelson Business Tips Jeff Nelson

AI has Replaced my Father

In a world of search engines, AI and LLM, I find that I am often asking questions and looking for answers. Now, we ask AI like Gemini or ChatGPT to answer our complex questions, provide historical context, or offer a perspective on a difficult problem. That is a role that my father had. Lately, every time I type a prompt into a chat box, I find myself thinking of my father, Cliff Nelson.

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Measuring Marketing Performance Without Drowning in Data
Intentional Marketing, Marketing Metrics Jeff Nelson Intentional Marketing, Marketing Metrics Jeff Nelson

Measuring Marketing Performance Without Drowning in Data

More data does not lead to better marketing decisions. Clarity comes from focusing on a small set of metrics that connect marketing activity to revenue, conversion quality, and real engagement. Marketing performance is a frequent topic. Most discussions are about dashboards, reports, weekly numbers, and monthly reviews.

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